If you are struggling to file the Form 990-N know that you are not alone. The IRS stood up a new form 990-N e-postcard electronic filing system on 29 February 2016. This new system replaced a non-government third party. Numerous Tax Professionals have been unable to efile successfully.
The IRS has updated Form 990-N page, and its User Guide and FAQs. Review these before calling the IRS for assistance.